Privacy Policy for wivoraplexa.com

Your privacy is a top priority throughout our creative journey

Introduction to Our Policy

This privacy policy explains how we collect, use, and protect your personal information when you interact with our writing platform, resources, and community features.

We are committed to safeguarding your privacy in accordance with Australian privacy principles and relevant international regulations.

Information We Collect About You

We may gather data you provide directly and automatically through your interactions with our website.

Direct Information You Provide

  • Contact details you submit through forms or communications.
  • Profile information or writer preferences you share.
  • Content you post, such as drafts, comments, or creative works.
  • Feedback, suggestions, or requests you send to us.
  • Information for identity verification, if necessary.

Automatically Collected Information

  • Technical data such as device type, browser, or operating system.
  • Usage information, including page views, session length, and actions within the platform.
  • Cookies or similar technologies for functionality and analytics.
  • Information about your location, when enabled.
  • Error reports and diagnostics to improve user experience.

How We Use Your Information

Your information helps personalize your experience, improve our services, and maintain platform security and integrity.

  • Deliver and maintain the site and services effectively.
  • Enhance creative tools and community functions.
  • Ensure user safety and protect your privacy.
  • Communicate updates or changes relevant to your account.
  • Process requests and provide support efficiently.
  • Conduct internal analytics to refine service quality.
  • Comply with applicable laws and industry standards.

Your Privacy Matters: We actively work to ensure that your information stays secure and is only used for its intended purposes.

Disclosure and Sharing

Your personal data will not be shared with third parties without clear justification or your consent, except as required by law.

Trusted Service Providers

We may work with vetted partners to support technical, security, or administrative needs but ensure proper safeguards are in place.

Legal Requirements

Information may be disclosed to authorities as required by Australian law or upon valid legal requests.

Anonymous Analytics Data

Aggregated, non-identifiable data may be used for statistical and improvement purposes.

Your Rights as a User

You are entitled to access, update, correct, or request deletion of your personal information. Contact us to exercise your privacy rights or raise concerns.

  • Request a copy of the personal data we store.
  • Have inaccurate or incomplete data corrected promptly.
  • Request deletion of your personal information.
  • Obtain your personal data in a portable format.
  • Object to certain types of data processing.
  • Request restrictions on processing, where justified.

If you have questions about your data or wish to use your rights, please contact our privacy team for assistance.

Our Approach to Security

We use a combination of technical and organisational measures to protect your data from misuse, loss, or unauthorised access.

Technical Safeguards

  • Encrypted communications and secure data storage.
  • Firewall protections for system integrity.
  • Regular vulnerability scans and updates.
  • Strong access controls and user authentication.

Organisational Standards

  • Staff receive privacy and data protection training.
  • Clear internal data handling policies are in place.
  • Access to personal information is strictly limited.
  • Incident response procedures ensure prompt action.

Data Retention and Deletion

We only retain your data for as long as necessary to fulfil relevant purposes and comply with legal requirements.

  • Personal account details deleted after closure.
  • Writing records retained securely for user access.
  • Messages kept for record-keeping needs.
  • Transaction details stored per legal obligations.
  • Marketing preferences respected and updated.

You may request early deletion by contacting support.

Cross-Border Data Transfers

Where personal data is transferred internationally, all reasonable safeguards and legal requirements are met.

  • Adequate protection by using privacy agreements.
  • Data transfer only to vetted providers.
  • User notice before cross-border storage, if possible.
  • Ongoing monitoring for compliance.

Cookies and Tracking Policy

Cookies support essential site functionality, preferences, and analytics to enhance your experience.

Cookie Types Used

  • Required for key platform functions and login.
  • Help measure website performance metrics.
  • Store user settings and creative preferences.
  • Enable enhanced platform features.

Adjust your browser settings to manage or decline cookies.

Policy Revisions and Updates

We may update our privacy policy periodically. Major changes will be communicated, and your ongoing use signifies acceptance.

  • Website notices for significant updates.
  • Emails to registered users, when relevant.
  • Updated date displayed on our policy.
  • Archived changes visible on request.

We recommend reviewing changes regularly.

Contact Our Privacy Team

Reach out with questions, requests, or concerns regarding this policy or your information.

Wivoraplexa

Level 21, 345 Queen Street, Brisbane, QLD 4000 Australia

Phone: +61 2 0499 3410

Email: content@wivoraplexa.com

Last updated January 2, 2026.

Effective as of January 2, 2026.